Chakchouk began his career in 1998, as a research engineer at the Tunisian CERT, the center for studies and research in telecommunications.[7] From 2003 to 2005, he directed the R&D project RACINES (Representation, analysis and communication of digital images).[9] In 2005, he left the CERT for the Instance Nationale des Telecommunications, or INT, Tunisia's independent telecommunication regulatory authority; first as chief of technical department, later as head of interconnection & access.[7] In May 2010, he was appointed Chargé de mission to the Minister of Communications, overseeing telecommunication sector development and the promotion of broadband.[10]
In the wake of the Tunisian revolution of 2011, Chakchouk was appointed chairman and CEO of the Tunisian Internet Agency, (ATI).[11] He overhauled the organization, substantially redefining its role in the Tunisian economy, privatizing, introducing competition, and opening the sector to new market entrants.[12][13] He went on to establish Tunisia's first internet exchange point, TunIXP,[14] and remains president of its management association.[15] He is widely cited as being responsible for the establishment of open and transparent dialogue on internet governance in the country.[16][17] He also served on the board of directors of the Office National de la Télédiffusion, Tunisia's national broadcasting corporation, from 2010 to 2013.[18]
Chakchouk was appointed chairman and CEO of the Tunisian Post on 22 April 2015.[5]
From 2 September 2020 to 11 October 2021, Chakchouk served as the Transport Minister of Tunisia.[19][20][21]
International and civic engagement
Chakchouk is internationally known as an expert in the information and communication technologies,[22] regulation and internet governance.[23]
He is involved with different global organizations, in several forums and conferences, working on such issues; locally, regionally[24] and worldwide.[25][26] Since January 2014, he has been a commissioner within the prestigious Global Commission on Internet Governance.[27] As a speaker, he is particularly brilliant through his international advocacy for an inclusive governance model for cyber security.[28]
Chakchouk is a leading defender of online human rights[29][30] as well as a promoter of the community engagement for the development of the internet in Tunisia. In 2011, by principles, he strongly opposed the return of censorship [31] and surveillance of the Internet in Tunisia,[32] and has moreover won the case brought against the ATI.[33]
In June 2013, while chairing the organizing committee of the Freedom Online Conference,[34] he launched the 404Labs,[35] an innovation lab open for the civil society and located at the basement which was the censorship symbol.
Chakchouk, as member of the non-profit NGO (CLibre) for the promotion of free digital culture, has helped the implementation of the first MESH Network in Tunisia, in the city of Sayada.[36]